Terms and Conditions
Welcome to ChefCoat Biryani By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read these carefully before using our services. If you do not agree with these terms, please do not use our website.
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1. Introduction
This website is operated by Anavrin Products Private Limitd, referred to as "we," "us," or "our."
Our website offers an online platform for ordering biryani and other related food products.
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2. Eligibility
You must be at least 18 years old to use our website or place orders.
By accessing our website, you confirm that you have the legal authority to agree to these terms.
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3. Use of the Website
You agree to use our website only for lawful purposes.
You shall not misuse the website by attempting to compromise its security or functionality.
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4. Orders and Payment
All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion.
Payments must be made through the payment options provided on the website.
Prices are subject to change without prior notice. However, the price at the time of placing an order will be applicable.
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5. Delivery Policy
We strive to deliver orders within the estimated delivery time mentioned during checkout.
Delivery charges may vary based on location and order value. These charges will be displayed at the time of checkout.
We are not responsible for delays caused by events outside our control, such as traffic or weather conditions.
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6. Cancellation and Refund Policy
Orders can be canceled within 1 Minutes of placing the order, provided they have not been prepared or dispatched.
Refunds will be processed as per our refund policy, which can take up to 3-4 days.
No refunds will be issued for orders canceled after the food has been prepared or delivered.
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7. Quality Assurance
We take utmost care to ensure the quality and safety of our food. However, if you are unsatisfied with your order, please contact us within 30 Minues of delivery to address your concern.
Claims of food spoilage or poor quality must be substantiated with photographs and order details.
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8. User Accounts
You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account information.
Any unauthorized use of your account should be reported immediately.
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9. Intellectual Property
All content on the website, including text, images, and logos, is the intellectual property of Anavrin Products Private Limited unless otherwise stated.
You may not reproduce, distribute, or use any content without our explicit permission.
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10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Our total liability shall not exceed the total amount paid by you for the order in question.
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11. Privacy Policy
By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
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12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Jurisdiction.
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13. Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms regularly.
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14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email- cs@anavrin.co.in
Call/Whatsapp - 0866-99-866-50
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By continuing to use our website, you confirm that you have read, understood, and agree to these Terms and Conditions.